- All sites are up apart from out www.tomeraider.com.
- We are currently working on mail backups.
- We have mail backups for EVERY domain - this is very good.
- Some mail backups have been messed up a bit by people using remedial options in the downtime like the webmail and the redirects, but it shouldn't be too bad...
- We haven't restored mail like this before so we are going to try with a test account first.
Friday, 7 September 2007
Mail Status
Thursday, 6 September 2007
All Clients Sites are Done!
At last!
Something like 9 years after the server went down (it feels like that) all the client sites are up and being QA'd . There is lots more to do but we are in the home straight.
We are overwhelmed by the clients understanding
Really, I know a lot of clients have taken a big hit this week, we all have. But I just cant thank enough how understanding and sympathetic every single one of them has been - Bar one who hasn't been reading this blog (using this blog for updates has been a godsend too I reckon, for all involved).
Thank you. Thank you. Thank you.
Its been pretty hellish but would have been zillions of times worse without this understanding:)
Something like 9 years after the server went down (it feels like that) all the client sites are up and being QA'd . There is lots more to do but we are in the home straight.
We are overwhelmed by the clients understanding
Really, I know a lot of clients have taken a big hit this week, we all have. But I just cant thank enough how understanding and sympathetic every single one of them has been - Bar one who hasn't been reading this blog (using this blog for updates has been a godsend too I reckon, for all involved).
Thank you. Thank you. Thank you.
Its been pretty hellish but would have been zillions of times worse without this understanding:)
Its not all bad...
I just got a call from a guy named Paul...
He said "Andrew... recommended you for a new website."
I said, "He did? his site's been down nearly a week!"
"I know" he said with a telephone smile.
"But I still want and Andrew still recommends...."
:)
He said "Andrew... recommended you for a new website."
I said, "He did? his site's been down nearly a week!"
"I know" he said with a telephone smile.
"But I still want and Andrew still recommends...."
:)
Recovering "Old Mails"
Once the client sites are set up and the email working the next big issue is the "missing mails" that were sent during the various stages of downtime.
In theory we should be able to get all of these, but I wont sugar the pill, the myraid mail systems that have been set up as temp measures and the general server problems means that some mails might have gone missing. We don't expect many, we hope none, but we just cant tell yet.
In theory we should be able to get all of these, but I wont sugar the pill, the myraid mail systems that have been set up as temp measures and the general server problems means that some mails might have gone missing. We don't expect many, we hope none, but we just cant tell yet.
Morning update 9.12
There have been some small issues since the last couple of sites, we have resolved those and are continuing updating the sites.
Its going well again.
Its a beautiful day out side in Truro and in Columbo its "sunny" (Its either "sunny" or "torrential ")
Its going well again.
Its a beautiful day out side in Truro and in Columbo its "sunny" (Its either "sunny" or "torrential ")
The Shipping Forcast
Its 4.30 am and we are uploading and its going well. We haven't actually encountered ANY problems at all in the last couple of hours; so thats quite remarkable for the week.
I'm now going to try to get a few hours sleep. If your a client please try not to ring me too early but do email myprojects{at}yadabyte.com if your site isn't live by the time your up.
Launch Priorities
The remainder of the sites are being rolled out on a pretty ad hoc basis, if when you get up your site isn't up please email the myprojects{at}yadabyte.com address and just ask for it to be expedited.
The last sites we are going to do will be for our software business -tomeraider.com etc, which like out client sites have pretty much had their balls ripped out this week:(
Epic thanks to Sumith and Waruna who are on the last 2 hours of a 27 hour non-stop workthrough.
I'm now going to try to get a few hours sleep. If your a client please try not to ring me too early but do email myprojects{at}yadabyte.com if your site isn't live by the time your up.
Launch Priorities
The remainder of the sites are being rolled out on a pretty ad hoc basis, if when you get up your site isn't up please email the myprojects{at}yadabyte.com address and just ask for it to be expedited.
The last sites we are going to do will be for our software business -tomeraider.com etc, which like out client sites have pretty much had their balls ripped out this week:(
Epic thanks to Sumith and Waruna who are on the last 2 hours of a 27 hour non-stop workthrough.
First site is up!
We have the first site up and all seems well with it. www.vivastay.com
There are two types of sites we have, once with whats called Plesk backups (This is a server system) and Folder level backups. We are going to be doing the Plesk backups first, these are generally the most complex sites.
In terms of the order we roll them out, its nearly nearly 2am Uk and 6. 30 Sri Lankan we have a bit of a "production line" going in SL.....
There are two types of sites we have, once with whats called Plesk backups (This is a server system) and Folder level backups. We are going to be doing the Plesk backups first, these are generally the most complex sites.
In terms of the order we roll them out, its nearly nearly 2am Uk and 6. 30 Sri Lankan we have a bit of a "production line" going in SL.....
I see a light!
87.106.9.47
Put that in your browser!! There is the seed of a website there!!
on our server!!!
Put that in your browser!! There is the seed of a website there!!
on our server!!!
Wednesday, 5 September 2007
Update 22.23
Its still ongoing.. its taking ages... its going to be an all nighter in Truro and Columbo and I know who has the best coffee...
Update 15.00
We are finally moving files over to the new server house. the server isn't quite ready (Should be by 4) but this new company has bent over backwards to help.
Its not over, but whatever happens, without the 3 day and 3 night dedication of the Yadabyte Sri Lanka team I would still be on the phone to the Philippines. Sumith, Waruna, Amila, Vaj, Pras, you guys especially, I cant thank you enough.
Its not over, but whatever happens, without the 3 day and 3 night dedication of the Yadabyte Sri Lanka team I would still be on the phone to the Philippines. Sumith, Waruna, Amila, Vaj, Pras, you guys especially, I cant thank you enough.
UPDATE 13.40
We have the sites ready to start being uploaded.
This is a break in the clouds.
I'm preying to the binary gods its not just eye of the storm.
This is a break in the clouds.
I'm preying to the binary gods its not just eye of the storm.
Server Update 08 AM
We are taking a backup of the server now, so we have access and nothing should have been lost (In between the 1and1 backups and our backups).
We are also preparing the sites for setting up on the new server as follows:
We are also preparing the sites for setting up on the new server as follows:
- We will get a "Down for unscheduled maintainance" holding page up on all sites.
- we will reset up emails on the sites.
- We will upload the site to the new server.
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