1and1.co.uk have managed, after about 26 hours, to contact us with the following:
Dear Matthew Ripley, (Customer ID: 10236598)
Thank you for contacting us.
We really understand your frustrations right now, unfortunately, we
really cannot give any estimated timeframe for this. What we can only
suggest here is to wait for further resplies from our highest level of
support. Rest assured that your issue has already and still currently
being worked on.
If you have any further questions please do not hesitate to contact us.
--
Sincerely,
Ell Sworth Guy Caballero
Technical Support
1&1 Internet
Its not actually any news because this came from: support@1and1.co.uk
The mysterious "Server Department", who are the only ones who can deal with this, use this email: server247@1and1.com
And don't reply, but if you are a client feel free to email them about your particular domain (That might help?)
